Design News, April 2013

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MADE BY MONKEYS Easy stEps to CustomizEd Gas sprinGs Call ACE… to get the right Gas Spring... 1 800-521-3320 2 We do all the calculations... at no cost to you. 3 Custom made... to your requirements. 4 Fast delivery. From our doorstep to yours. The Busy Maytag Repairman After years of hearing about Maytag's great, unbreakable products, and the fact that the Maytag Repairman was "out of work," I remodeled my kitchen and installed new cabinets based on the company's appliance dimensions. I had more or less become a captive buyer. Not long after, my first two Maytag dishwashers had leaking problems, so I upgraded to a higher-end stainless-steel model. I thought I was free and clear from appliance trouble, but no such luck -- Maytag sold out to Whirlpool. After that move, it was one problem after another in my house. The company moved to outsourced production, which included cheap labor, parts, and maintenance. I had problems again with the new Maytag stainless-steel dishwasher, and as luck would have it, I neglected to buy the extended warranty. That was a big mistake. After one year and two weeks to the day -- when the standard warranty ran out -- it stopped working. After about three days, I got in touch with the designated Whirlpool maintenance company. They came and installed a new electronic starter that cost north of $300. I kept the old part and went online to find that I could have bought the part for $50 from a store in Boston. — DAN MCCARTHY Rock Wins in Lawn mower Battle Gas Springs are universally used for lifting assist and lowering applications such as, lids, hoods, panels, doors and machine guards. They remove the need for "muscle power." BEnEfits Push & Pull type designs Precision Steel Tube Stainless Steel models available Maintenance Free Long Service life Easy mounting Years ago, I purchased a lawn mower from a reputable national chain. I expected it to have a long life, yet shortly after the one-year warranty ran out, I hit a large rock that was sticking up in the lawn. The mower began to vibrate severely. I stopped the lawn mower and turned it upside down. I rotated the shaft by hand, and I could see that the shaft was bent. When I removed the blade I could also see there were no shear pins nor any other way for the blade to take the shock without transmitting it to the whole mower. Once it hit the rock, the shaft took all of the impact. I remembered having seen a house nearby that had a bunch of old lawn mowers sitting out for sale. The house also had a sign posted advertising lawn mower repair. So I took the mower to the gentleman who ran the mower shop and asked if he could repair my mower's shaft. He took the mower and turned it over. He grabbed a pipe and put it on the bent shaft. He pushed the pipe in just the right direction, and he pushed with just the right amount of pressure. He was able to straighten the shaft. Just like that it was fi xed. There was still no give if the blade hit a fi xed and hard object. So I modified the shaft-to-blade adapter so that the blade would spin on the adapter if I hit another object. I used the lawn mower with great success for another 24 years. — RAY MAINER Farmington Hills, MI 48335 tel: 800-521-3320 / fax: 248-476-2470 e-mail: Made by Monkeys highlights products that slipped by the QC cops. Email your stories to Jennifer Campbell at Design News | APRIL 2013 | www.d esign n –18–

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