Design News, January 2013

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Who is Lumen Dynamics Established in 1984, Lumen Dynamics is a global leader in the design and creation of innovative light delivery solutions inspired by over 28 years of light expertise in Industrial and Life Science applications. Precision bonding and UV curing is at the heart of the company's industrial solutions for electronics/optoelectronics and medical device manufacturing processes, in addition to digital printing; while Life Sciences focuses on illumination and measurement technologies for bioscience research, microscopy and instrumentation. The comprehensive family of Lumen Dynamics' products includes its renowned brands: X-Cite®, OmniCure® and Excelerate®. Lumen Dynamics celebrates its recent award for 2012 Platinum Contact Center of the Year – the highest recognition in customer service excellence in its category by the International Customer Service Association (ICSA). Presented with a second award, Lumen Dynamics is proud to have one of its customer service team employees awarded by the ICSA as the 2012 Silver Customer Service Representative of the Year. The company continues to focus on achieving operational excellence and delivering the most innovative solutions to customers worldwide. What Lumen Dynamics Brings to its Customers Light Expertise Lumen Dynamics brings more than 28 years of light expertise and application knowledge in the design and creation of light delivery solutions to the photonics industry. Light is Lumen Dynamics' specialty! Leading Technology and Innovation Staffed with technology and light application experts in-house, Lumen Dynamics combines ingenuity and purpose to the development of customer solutions. As a winner of innovation and customer service excellence awards, Lumen Dynamics is committed to inspiring confidence and peace of mind to customers worldwide. Commitment to Research and Development With state-of-the art research and development capabilities, and a broad IP portfolio, Lumen Dynamics continually invests in innovation and spends 14.1% of sales on Research and Development – a significant investment and commitment to bringing innovative solutions to the market. Operational Excellence With customers requiring quality compliance and product reliability, Lumen Dynamics takes a total quality approach that extends across the company including customer service, product and market development, production and all key business practices. The company maintains its ISO 9001 and ISO 14001 certifications to help ensure customers can benefit from cost efficiencies, compliance and environmental sustainability. Global Access and Support Lumen Dynamics partners with industry-leading companies and application specialists around the world to provide its innovative light solutions with expert advice. The company has highly trained sales and service professionals dedicated to delivering superior customer service.

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